Experience
Technical Author, Platform Engineering - Canonical
- May 2024 - Present
- Manages time and priorities between two teams (documentation, engineering) with a common goal of improving the standard of software documentation.
- In the Documentation team, I collaborate with other technical authors on documentation practice work, including: crafting guidelines for documentation, improving the internal reference library, demonstrating the impact and value of design and user research performed by technical authors
- In the Platform Engineering team: Drive the documentation roadmap for the team, including deciding our priorities in a 6-month period, estimating time and effort from the team, and tracking progress on a biweekly basis. Review and edit software documentation written by engineers so that the text adheres to the Canonical style guide and Diátaxis framework. Occassionally I also write documentation and have the engineers review the technical details
- Work with other teams without a dedicated technical author (such as Information Systems) to offer feedback and guidance on their team's documentation
- Jun 2023 — Aug 2023
- Continued research and data analysis related to Ph.D. dissertation project (developed code, gained expertise in simulation software, etc.)
- Documented progress with code repositories, Wiki-style technical articles, and PowerPoint presentations during weekly group meetings
- May 2020 — Jul 2022
- Designed the Snowmass 2021 Community Survey to cover a wide variety of topics answered by roughly 1000 academics working in high energy physics and astrophysics
- Analyzed the survey responses and reported on the methods, analysis, and conclusions
- Report was published as part of proceedings for The US Community Study on the Future of Particle Physics (Snowmass 2021)
- Aug 2016 — Dec 2017
- Described setup of laboratory experiments and supervised undergraduate students
- Provided feedback on homework and exams
- Jul 2016 — May 2023
- Performed research and data analysis (developed code, analyzed large data sets, managed multiple research projects simultaneously, etc.)
- Presented findings with posters and PowerPoint presentations at meetings and conferences
- Composed technical documentation, peer-reviewed papers, articles for a general audience, and other reports