Experience
Technical Author, Platform Engineering - Canonical
- May 2024 - Present
- Work in two teams (documentation, engineering) with split responsibilities and a common goal of improving the standard of software documentation
- In the Documentation team, collaborate with other technical authors on documentation practice work such as crafting guidelines for documentation, improving the internal reference library, and demonstrating the impact and value of design and user research performed by technical authors
- In the Platform Engineering team, review and edit software documentation written by engineers so that the text adheres to the Canonical style guide and Diátaxis framework. Occassionally I also write documentation and have the engineers review the technical details
- Work with other teams without a dedicated technical author (such as Information Systems) to offer feedback and guidance on their team's documentation
- Jun 2023 — Aug 2023
- Continued research and data analysis related to Ph.D. dissertation project (developed code, gained expertise in simulation software, etc.)
- Documented progress with code repositories, Wiki-style technical articles, and PowerPoint presentations during weekly group meetings
- May 2020 — Jul 2022
- Designed the Snowmass 2021 Community Survey to cover a wide variety of topics answered by roughly 1000 academics working in high energy physics and astrophysics
- Analyzed the survey responses and reported on the methods, analysis, and conclusions
- Report was published as part of proceedings for The US Community Study on the Future of Particle Physics (Snowmass 2021)
- Aug 2016 — Dec 2017
- Described setup of laboratory experiments and supervised undergraduate students
- Provided feedback on homework and exams
- Jul 2016 — May 2023
- Performed research and data analysis (developed code, analyzed large data sets, managed multiple research projects simultaneously, etc.)
- Presented findings with posters and PowerPoint presentations at meetings and conferences
- Composed technical documentation, peer-reviewed papers, articles for a general audience, and other reports